PRIVACY POLICY
Your privacy is very important to Coachgareth.com. This Privacy Policy (the “Policy”) describes how Coachgareth.com (“Coachgareth.com”, “Coach Gareth”, “we,” “us,” and “our”) collects, uses, shares, and stores your information when you use Coachgareth.com Website. Please read this Policy carefully.
By using the Coachgareth.com Services, you are agreeing to the collection and use of your information as described in this Policy. If you do not agree to this Policy, do not use the Coachgareth.com Services.
1. Information we will collect from you:
We will collect both personal and non-personal information from you. “Personal Information” is information that, either alone or in combination with other information collected, identifies an individual, including, but not limited to, a first and last name, a personal profile, an email address or other contact information. When we combine other information (“Non-Personal Information”) with Personal Information, we treat the combined information as Personal Information. Coachgareth.com will collect only as much Personal Information as Coachgareth.com needs for the purposes specified (a) in this Policy, (b) at the time of collection of the Personal Information, or (c) in future agreements to which you consent. You are solely responsible for the Personal and Non-Personal Information you provide to us and you assume all risks associated with use of your Information including any reliance on its accuracy or completeness.
1.1. Your contact information
If you create a Coachgareth.com account, we will ask you to provide Personal Information, including your email address, mobile number, and name. Your Coachgareth.com account will be password-protected. You will use your email address and your password to login to your account to access the Coachgareth.com Services. When you interact with our customer support representatives via email, telephone, through the Coachgareth.com Services or in person, we may collect Personal Information, such as your name, mailing address, phone number, email address and contact preferences.
1.2. Your activities
We will receive information regarding the type of activities you engage in (for example, runs, walks, swims, etc.) and data derived from those activities (e.g. time spent on the activity, calories burned, heart rate, etc.). We will receive this information and data from your device, third party products, and when you use and interact with Coachgareth.com Services.
1.3. Your personal health information
Subject to your explicit consent, we may collect certain personal health information such as your height, weight, or sleeping cycles. This information is used for activities including, but not limited to, displaying your biometrics based on these inputs and for purposes such as adapting your training schedule, and providing you with feedback, nutritional information, and mindset related feedback.
1.4. Your demographic information
Coachgareth.com may collect and process demographic information such as information about your gender, age, country, and location. To the extent that Coachgareth.com combines any Non-Personal demographic information with Personal Information that Coachgareth.com collects directly from you through the Coachgareth.com Services, Coachgareth.com will treat the combined data as Personal Information under this Policy.
1.5. Your payment information
If you choose to purchase paid Services, we will collect your credit or debit card information through a third-party processor, Square-Up. For more on the storage and security of your payment information, see Section 3.3 below.
2. Our use of your information
2.1. We may use your information to improve your experience with Coachgareth.com Services
Consistent with applicable laws we may use your information:
· to process your account registration;
· to provide you with access to your personal account;
· to provide you with customer and product support.
The legal basis for the processing above is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may also use your information:
· to contact you to inform you of new services features, news, or articles on issues Coachgareth.com thinks will be of interest to you;
· to contact you with regard to your use of Coachgareth.com App;
· to provide you with information or services or process transactions that you have requested or agreed to receive, including to send you electronic newsletters, or to provide you with marketing materials;
· to identify you as the author of any communications that you send to Coachgareth.com;
· to provide you with information relating to any events that Coachgareth.com thinks will be of interest to you; and
· for other purposes disclosed in this Policy.
The legal basis for the processing above is consent.
2.2. We may use your information to improve and market the Coachgareth.com Services
Coachgareth.com also may use Personal Information for internal statistical, marketing or operational purposes, including generating sales reports and measuring and understanding demographics, user interests, purchasing and other trends among our customers. We will not use your information in any promotional marketing materials without your consent.
2.3. We may use your information to tell you about other products you might like
Lastly, subject to your consent, we may also use your Personal Information to send you marketing-related correspondence regarding products or apps in accordance with the preferences you indicate while using the Coachgareth.com Services. You may always opt out of this correspondence by notifying Coachgareth.com according to the process provided in Section 8 below.
3. Storing payment information
When you purchase Services, your Personal Information and credit card or debit card information is processed, stored, and kept secure by Square-up, a third-party credit card processing service. Your credit card information will be stored by them in their restricted-access database. However, no method of transmission over the Internet, or electronic storage is 100% secure, and we cannot guarantee its absolute security. We assume no responsibility or liability for damages resulting from Square-up’s processing, storage, or other use of your credit or debit card information or any Personal Information.
4. When we can disclose your information
Except for the purposes listed below, Coachgareth.com will not transfer or sell your Personal Information data to any third party without providing you prior notice and obtaining your consent.
4.1. For the same purposes we use your information for
Personal Information may be transferred in a de-identified manner (anonymized) to third parties who act for Coachgareth.com to achieve the purposes listed under Section 2 above, or for other purposes you consent to. For example, we may give a third party access to your Personal Information in order to support Coachgareth.com’ information technology or to handle mailings on Coachgareth.com’ behalf. If Coachgareth.com transfers your Personal Information to an outside agent or organization for such purpose, Coachgareth.com will take reasonable measures to protect your privacy, ensure the safety and security of your Personal Information, and ensure that the de-identified Personal Information transferred to third party is no longer personally identifiable and may not later be reasonably associated with, linked to, or used to identify you.
4.2. To comply with the law
Subject to applicable laws in your jurisdiction, we may also disclose Personal Information about you to others as we believe to be necessary: (a) to comply with laws or regulation, whether inside or outside your country of residence; (b) to comply with legal process; or (c) to respond to requests from public authorities and law enforcement officials, whether inside or outside your country of residence.
4.3. To protect Coachgareth.com
Subject to applicable laws in your jurisdiction, we may also disclose Personal Information about you to others as we believe to be necessary: (a) to enforce any of our terms and conditions or policies; (b) to protect our operations or those of any of our affiliates and subsidiaries; (c) to protect the rights, privacy, safety or property of Coachgareth.com
5. How you can access, update, or delete your information
You may request access to your Personal Information and request that erroneous or inaccurate Personal Information be updated by emailing us at admin@coachgareth.com.
6. How we use Cookies and Similar Technology
We may, with assistance from third-party analytics service providers, collect certain information when you visit our site or access the Coachgareth.com Services. This information includes your IP address, the geographic location of your device, your browser type and language, the date and time of your request, the time(s) of your visit(s), your demographics, and page views and page elements (e.g., links) that you click. We may use cookies, pixel tags, web beacons, clear gifs or similar technologies on our site or in our email messages to assist us in collecting and analyzing such information. We will use this information to help analyze how you and other visitors navigate the Coachgareth.com Website; compile aggregate statistics about site usage and response rates; help diagnose any problems with Coachgareth.com’s servers and administer the Coachgareth.com website; provide better, more relevant content on the Coachgareth.com Website; to identify and fix problems; and to improve your overall experience on our site. For more information please see our Cookies Policy.
6.1. If you don’t want us to use cookies
If you do not want information collected through the use of these technologies, you may choose to decline their use by selecting “Do not accept cookies from this site,” when the pop-up box appears. In addition, if you reside in a jurisdiction that requires us to obtain your consent to use cookies on our sites, then you will have an opportunity to manage your cookie preferences on the sites.
8. How to opt out of Coachgareth.com notices
If you no longer wish to receive promotional, advertising, or other service-related notifications, you may opt-out of receiving those messages by clicking the “Unsubscribe” link on any email from Coachgareth.com. If you choose not to receive notifications, you may still use the Coachgareth.com Services but you may be unable to use certain services that require us to interact with you.
9. No HIPAA requirements
Coachgareth.com IS NOT A HEALTHCARE PROVIDER OR A BUSINESS ASSOCIATE OF ANY HEALTHCARE PROVIDER AND IS NOT SUBJECT TO THE PRIVACY RULE OF THE HEALTH INFORMATION PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA).
10. Conditions of Use, Notices, and Revisions
By using the Coachgareth.com Services and accepting this Policy, you consent to our collecting, using, and disclosing your information as described above. We reserve the right to modify or amend this Policy at any time. If we make material changes to this Policy, we will notify you by providing the updated Policy on our website, sending you an e-mail, or posting a notice on our website so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. If required by applicable law, we will obtain your consent to the new changes; however, if you don’t consent to the changes you may be unable to continue accessing the Coachgareth.com Services. You can determine when this Policy was last revised by referring to the “last updated” legend at the top of this page. Unless we clearly state otherwise, the changes to the Policy will affect only the information we collect after the effective date of the change.
For any concerns, correction or deletion requests please send an email to admin@coachgareth.com. Such inquiries should clearly be marked as data protection queries and as being time sensitive.